This Cancellation Policy applies to orders placed through www.wholesalecenter.in and should be read together with the website Terms and Conditions and Shipping Information.
1. Cancellation of Orders
Customers may request cancellation of an order as early as possible after placing the order. Because orders are executed after payment realization in favour of Arham Communication, cancellation requests are subject to the status of the order at the time the request is received.
- A cancellation request should be submitted before the order has been processed for dispatch, wherever possible.
- Once an order has been processed or dispatched, cancellation may no longer be possible and the matter may be treated under the applicable return terms.
- Customers are encouraged to review product, order, shipping and billing information carefully before placing an order.
2. How to Request Cancellation
To request cancellation, contact us at contact@wholesalecenter.in with the order reference, customer name, registered contact details and the reason for cancellation. The request will be reviewed against the current order status.
3. Cancellation and Payment
All orders are executed after payment realization. Where a cancellation is accepted, any applicable payment reversal or adjustment will be handled based on the order status and the applicable terms of the transaction.
A cancellation request does not automatically confirm a refund. Confirmation of the cancellation and any resulting payment adjustment will be communicated after the order has been reviewed.
4. On-Order Products
Certain products may be supplied on an on-order basis. Customers should carefully consider such products before placing an order. The existing Terms and Conditions state that a returned On-order category product is subject to a 10% restocking fee. This provision applies to returns of such products and is separate from the initial submission of a cancellation request.
5. Important Order Conditions
- Product prices can change frequently and the website does not provide price protection.
- Products may have minimum and maximum order quantity limits.
- Product images may vary from the actual product, and customers are encouraged to verify product information from the manufacturer before ordering.
- For warranty-related matters, manufacturer warranty terms and authorised service procedures continue to apply.
6. Policy Changes
We may update this policy from time to time. The latest version published on www.wholesalecenter.in will apply to future requests, subject to applicable order terms.
Questions or requests
Please contact us at contact@wholesalecenter.in. Include your order details and the reason for the request so that we can review the matter efficiently.