Returns and Refunds Policy

All sales are final. As stated in the existing Terms and Conditions, returns are not allowed after 7 days from the billing date. Customers should inspect products promptly after delivery and raise any eligible issue within the applicable period.

Any product that is dead on arrival (DOA) must be sent to us within 10 days from the billing date. The customer should contact us promptly so that the case can be reviewed and the appropriate next step can be communicated.

To be considered for return, the product must be in good condition and fully packed. Mishandled products will not be accepted.

All products carry manufacturer warranty as stated in the Terms and Conditions. Within the warranty period, a defective product must be sent to the manufacturer or its authorised service provider. Arham Communication is not responsible for providing the manufacturer warranty itself.

Customers should check the manufacturer website for warranty coverage, service-centre details and the applicable warranty procedure before raising a warranty-related request.

If an On-order category product is returned, the existing Terms and Conditions provide for a 10% restocking fee. This fee is applicable to the return of an On-order category product and should be considered before requesting a return.

Where a return is accepted after review, any applicable refund or order adjustment will be determined based on the reason for return, the condition of the product and the applicable order terms. Customers will be informed of the outcome after the returned product or claim has been evaluated.

This policy does not create a general right to return products beyond the return, DOA and warranty provisions described above.

Contact contact@wholesalecenter.in with your order reference, billing details, product name, date of billing and a clear description of the issue. Where relevant, provide supporting photographs or other information that helps us assess the condition of the product.

Customers are encouraged to review order, shipping and billing information carefully before placing an order. Orders are shipped through standard shipping companies with tracking numbers, freight is charged on each shipment based on distance and number of parcels, and transport shipments are sent on a To Pay basis. Delivery issues should first be raised with the courier directly before contacting us.

We may update this policy from time to time. Customers should review the latest version published on www.wholesalecenter.in.

Please contact us at contact@wholesalecenter.in. Include your order details and the reason for the request so that we can review the matter efficiently.