Frequently Asked Questions

We are a B2B wholesale platform run by Arham Communication, Hanumangarh. Customers can sign up and shop right away, and dealers / businesses can register through the Dealer / B2B form, which is subject to admin approval.

Every product has its own minimum and maximum order quantity limits, shown on the product page. If your account has a wholesale price for a product, the product page also shows the quantity you need to reach to get that price.

Wholesale prices can depend on your account type. Your wholesale price is shown under the product name together with its minimum quantity, for example "Min quantity - 15".

You can still order, but the items are billed at the normal (retail) price until you reach the minimum quantity. Your cart and checkout tell you how many units to buy to get the wholesale price.

Yes. Prices on the website are in Indian Rupees and are inclusive of taxes.

Prices fluctuate frequently in our product line and we do not offer price protection on any product. We may change products and prices at any time without prior notice, so please check the price at the time of ordering.

Product images may vary from the actual product. Before placing an order, please also check the product details on the manufacturer's website.

The payment options available for your order are shown at checkout. Please note that, as per our Terms & Conditions, all orders are executed after payment realization in favour of Arham Communication, Hanumangarh.

Orders are executed once the payment has been realized. You will receive a confirmation email when your order is shipped.

We use standard shipping companies and every shipment has a tracking number. You will receive a confirmation email once your order is shipped.

Freight is charged on every shipment on the basis of distance and number of parcels. The amount is shown on the checkout screen after you select your shipment method.

We do not ensure dispatch on the same day for orders placed after 4:00 pm on a working day.

Shipments sent through a transport company go on a To Pay basis, which means the freight is paid on delivery. All prices are quoted ex-warehouse Hanumangarh.

Please contact the courier directly first. If the issue is still not resolved, get in touch with us through the Contact Us page.

Yes. Please review your order, shipping and billing information carefully before placing the order.

All sales are final and returns are not allowed after 7 days of billing. A returned product must be in good condition and fully packed; mishandled products are not accepted.

If you return an On-order category product, a 10% restocking fee is charged.

A dead-on-arrival product must be sent to us within 10 days from the billing date.

Products carry the manufacturer's warranty. During the warranty period a defective product must be sent to the manufacturer or their authorized service provider, and we are not responsible for warranty. Details of service providers are located below the home page.

We cannot warrant the compatibility of any product for a particular use or purpose, so we strongly recommend checking that a product is compatible with your configuration before ordering.

Call +91 80942 33944 or email arhamcommunication.hmh@gmail.com. You can also use the Contact Us page.